Crescent Community Health Center (Crescent) is proud to announce two significant accomplishments that underscore our commitment to providing exceptional healthcare services to our community.
Firstly, Crescent has received the prestigious Patient-Centered Medical Home (PCMH) accreditation from the National Committee for Quality Assurance (NCQA). This annual recognition program honors health centers that excel in delivering high-quality, patient-centered primary care. According to the Centers for Disease Control and Prevention (CDC), the PCMH model emphasizes a patient-centered, culturally appropriate, and team-based approach to healthcare. This model ensures the coordination of patient care across the health system, effective chronic disease management, and overall improvements in quality and patient satisfaction. Additionally, PCMHs are known for their cost-saving benefits through a focus on preventive care and efficient management.
Secondly, Crescent has successfully passed a fully compliant Operational Site Visit (OSV) assessment from the Health Resources and Services Administration (HRSA) based on the site visit conducted in May. This achievement is a testament to the dedication of our leadership team and mission-driven board of directors. It is particularly noteworthy as it is uncommon to have no final or official findings in the final report.
Gary Collins, Chief Executive Officer of Crescent, expressed his pride in the organization’s achievements. “As I depart Crescent on August 2, the success of the center is aligned with the satisfactory completion of these milestones. The site visit report with no findings and full compliance coincides with my five-year anniversary as CEO of Crescent. I am especially proud of the entire organization for demonstrating this compliance while continuing to grow our patient base by more than 40% over the past five years and being recognized as national quality leaders, ranking in the top 10% in the country for the past two years.”
The OSVs conducted by the Bureau of Primary Health Care (BPHC) are objective assessments that verify the compliance status of each Health Center Program awardee or look-alike with the statutory and regulatory requirements of the Health Center Program. These visits are crucial for ensuring that health centers meet the necessary standards and provide quality care to their communities. The Site Visit Protocol (SVP) serves as the primary guide for conducting OSVs, outlining what BPHC assesses and how they evaluate compliance. Crescent remains dedicated to its mission of providing high-quality healthcare to all, and these achievements highlight ongoing efforts to enhance patient care and operational excellence.
