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Dear Friends of Crescent Community Health Center,

This has certainly been a challenging year for all of us with a pandemic that continues to loom, local and regional economic setbacks across all industries, and racial tensions from the summer months.

Crescent is steadily moving forward with growth plans and other strategic milestones which we set out to accomplish in conjunction with the move to our new building nearly one year ago. We have continued our growth trajectory by completing the remaining three dental operatories and six medical exam rooms. We also are under construction to capture additional space needed to accommodate the growing demand for brain health services. Our dental practice is now fully staffed with four dentists and four hygienists. Our demand for all services has enabled us to look at expanded services.

Crescent’s dental practice has always led the other Iowa health centers in that more than 54% of our visits are from dental patients. This compares to nearly 23% for all of Iowa’s health centers. By a margin more than 2:1, the demand and need are real and we are strategically positioning to keep these services thriving for our patients. We recently determined that we could bring back a plan for denture services and we are very excited for this capability.

A smile helps build confidence for a job seeker, a patient experiencing life-long dental struggles, or a person simply trying to navigate day to day, but their smile holds them back due to missing teeth. We have many self-pay patients seeking this treatment. Partials can cost $550 and a complete device can cost $850. We would really like to build a fund to support this program given our high demand for these expanded services.

Our brain health usage has increased substantially due to COVID-19 and the economic uncertainty of recent months. We are not alone according to the Centers for Disease Control and Prevention (CDC), during late June 40% of American adults aged 18 and older were struggling with brain health or substance abuse disorder issues.

To accommodate this increased demand, we are moving the brain health offices and treatment areas to the second floor which will more than double the space currently occupied. This is intended to be completed sometime in November 2020 and we look forward to accommodating more patients in our new setting. We are on track to see nearly 2,900 brain health visits in fiscal year 2020 and are planning for nearly 6,000 visits in fiscal year 2021. This is an important component of our integrated care model complementing medical and dental services.

Join me as we continue to grow in our new health home, serving an area that includes the following counties:  Dubuque, Allamakee, Clayton, Delaware and Jackson in Iowa, Jo Daviess in Illinois, and Crawford, Grant, Iowa and Lafayette in Wisconsin. We look forward to continuing to serve our nearly 6,500 patients and welcome them to thrive with their care here at Crescent!

In health and with gratitude,

Gary Collins
Chief Executive Officer