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Certified Medical Assistant (CMA) – 4 –days per week

Role:     Assists in the delivery of primary health care services and client care management in a fast-paced office setting. Under the supervision of the medical provider, participates in providing health promotion, health maintenance and illness management.

Essential Duties and Responsibilities:

  • Prepare patients for provider office visit, greet and escort patient to the exam room
  • Obtain patient’s vitals, update the patient’s medical history, medications and allergies
  • Document all screening information electronically  in chart in an accurate, thorough and timely manner
  • Prepare and administer injections as ordered per provider and standing orders
  • Perform office lab procedures accurately and timely
  • Draws, labels, records and completes lab orders for in-house and contact lab in a timely manner
  • Prepare patient in exam room for the exam, treatment or procedure
  • Clean and sterilize all equipment and exam room items according to OSHA and blood born pathogen protocols
  • Distribute educational materials and resources to the patient as directed by the provider
  • Assists the provider by reviewing patient charts and identifying any gaps in care and outstanding orders according to best practice guidelines
  • Assist the provider with ordering necessary imaging referral coordination
  • Assists patient with scheduling for follow-up appointments
  • Communicate test results to patient as directed by the provider
  • Maintain a safe, clean, efficient and welcoming environment for patients and staff
  • Perform routine clerical, reception and medical records tasks as needed
  • Respond to urgent or emergent needs of the patient
  • Successful completion of initial and biennial competency assessments
  • Complete other duties as assigned
  • Participate in huddles, pre-visit planning, and team meetings
  • Will work under the direct supervision of the Lead RN in the care team assigned to
  • Scheduling medical appointments

Expectations:

  • Maintain a friendly, respectful and welcoming attitude toward all patients and staff
  • Communicate clearly, professionally and respectfully with all patients and staff
  • Maintain awareness of and respect for cultural differences of patients and staff
  • Respond calmly and effectively in emergency situations and when patients are upset
  • Understand and follow all Crescent CHC, OSHA, HRSA and other guidelines required
  • Update job knowledge by participating in educational opportunities including mandatory meetings, in-services and training
  • Maintain confidential information on a need-to-know basis as defined by CCHC and HIPAA regulations
  • Maintain a safe environment free of hazards and risks for patients and staff, including the use of personal protective equipment (PPE)
  • Skilled use of office equipment, including but not limited to fax machines, copiers, printers and computers 
  • If certified, completion of credentialing and privileging requirements

Education and Experience:

Graduation from an accredited Medical Assistant program and current certification.  A minimum of two years’ prior experience in a medical office setting preferred.

Interested candidates please email Mary Jo Kenneally at mkenneally@crescentchc.org.

EOE